Frequently Ask Questions

Find quick answers to your most common questions in our FAQ section. Whether you're looking for product details, troubleshooting tips, or general information, we've got you covered with clear and concise responses to help you make the most of your experience.

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What products do you offer?

We offer a wide range of women's fashion products, including clothes, jewelry, accessories, and more, all designed to add style and comfort to your space.

Do you offer delivery services?

We offer delivery services for all online orders. Delivery fees and timelines vary based on your location, and you can enjoy free delivery for orders above $50. Please check the delivery options at checkout.

Can I return an item?

Yes, we offer returns within 30 days of purchase for most products. Items must be in their original condition and packaging. Please check our return policy for more details.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number to monitor the status of your delivery.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. They can be purchased online and used for any product in our store. Perfect for gifting to friends and family!

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions throughout the year. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers.

How can I contact customer service?

You can reach our customer service team via email at email our customer service team info@banffboutique.com on the website. We're here to assist you with any questions or concerns.