Privacy Policy

Privacy Policy
Effective Date: [Insert Date]

At Banff Boutique, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:
1.1 Personal Information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (e.g., credit card details, processed securely by a third-party provider)

1.2 Non-Personal Information:

  • Browser type and version
  • IP address
  • Time zone settings
  • Cookies and browsing behavior

1.3 Order Information:
When you make a purchase, we collect information related to your order, including items purchased, order date, and payment details.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders, including payment processing and shipping.
  • To communicate with you regarding your order, promotions, or updates.
  • To improve the functionality and user experience of our website.
  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information with:
3.1 Service Providers:

  • Shipping partners to deliver your orders.
  • Payment processors to handle transactions securely.

3.2 Legal Obligations:

  • If required by law or to protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience.
4.1 What are Cookies?
Cookies are small files stored on your device that help us analyze website traffic and remember your preferences.

4.2 How We Use Cookies:

  • To remember your shopping cart.
  • To analyze site usage and improve performance.

You can manage or disable cookies through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to the data we hold about you.
  • Correction of inaccurate or incomplete information.
  • Request deletion of your personal data.
  • Opt-out of marketing communications.

To exercise these rights, contact us at [Insert Email Address].

6. Security

We take appropriate measures to secure your personal information. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Address]

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What products do you offer?

We offer a wide range of women's fashion products, including clothes, jewelry, accessories, and more, all designed to add style and comfort to your space.

Do you offer delivery services?

We offer delivery services for all online orders. Delivery fees and timelines vary based on your location, and you can enjoy free delivery for orders above $50. Please check the delivery options at checkout.

Can I return an item?

Yes, we offer returns within 30 days of purchase for most products. Items must be in their original condition and packaging. Please check our return policy for more details.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number to monitor the status of your delivery.

Do you offer gift cards?

Yes, we offer gift cards in various denominations. They can be purchased online and used for any product in our store. Perfect for gifting to friends and family!

Do you offer discounts or promotions?

Yes, we frequently offer discounts and promotions throughout the year. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest offers.

How can I contact customer service?

You can reach our customer service team via email at email our customer service team info@banffboutique.com on the website. We're here to assist you with any questions or concerns.