Important Notice: Scam Alert

Beware of Fraudulent Website Impersonating Banff Boutique

At Banff Boutique, we are committed to providing our customers with a safe and reliable shopping experience. Unfortunately, it has come to our attention that a fraudulent website, Banff-Boutique.com, is falsely claiming to be associated with our brand. We want to ensure that our valued customers are informed and protected from this scam.

What You Need to Know

  • BanffBoutique.com is the only official website of Banff Boutique.
  • Banff-Boutique.com is NOT affiliated with us in any way.
  • Customers who have placed orders through the fraudulent site should immediately contact their payment provider to report the issue and attempt to recover their funds.
  • We strongly advise you to avoid making any purchases from unauthorized websites claiming to be Banff Boutique.

How to Stay Safe

  1. Always verify the website URL before making a purchase.
  2. If you encounter suspicious advertisements or fake websites, report them to the Canadian Anti-Fraud Centre (www.antifraudcentre-centreantifraude.ca).
  3. Shop only at our official store: www.BanffBoutique.com.
  4. If you have any doubts, reach out to our official customer support team for verification before making a purchase.

Reporting Fraudulent Activities

We take this matter very seriously and are actively working to report this fraudulent activity to the appropriate authorities. If you have been affected, we encourage you to file a report with:

  • Your bank or payment provider to dispute unauthorized transactions.
  • The Canadian Anti-Fraud Centre to help prevent further fraudulent activities.

Our Commitment to Customer Safety

We deeply value the trust and support of our customers and will continue to take steps to protect our brand and your shopping experience. If you have any questions or need assistance regarding genuine Banff Boutique orders, please don’t hesitate to reach out to us via our official customer service channels.

Stay safe and shop smart!

Banff Boutique Team

#Edmonton #Calgary #Alberta #Canada #ScamAlert #StaySafe #OnlineShoppingSafety

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5 commentaires

Hi Jolene… I feel the same as you!! Your comment was as though I was writing it 😩
I ordered $400.00 of items Feb 5 th. Still haven’t received March 8. The site is now gone however someone is still attached to returning emails. Most likely a 🤖. So frustrating… I’m not young and real experienced at seeing through fake!! They got me this time 🥲

Susan

Yes, I purchased from this fraudulent company on February 2nd on the belief I was buying from your reputable company. I am seeking refund now and have reported it to Visa.

TERESA M BAZELEY

I am so devastated right now, I placed a $615 order that included some things for Valentines for my husband and well myself as Facebook legit had your pictures and since a lot of local stores are suffering these days it showed you were retired and closing your store for big discounts. How did this happen, your pictures were attached and it brought people to your website. I got a confirmation with the items. I sent an email and got a reply – I have not got a shipping number and I kept saying, there’s something wrong. I think I’m a victim of Fraud – this was on Facebook with your business for several days. I’m really worried I can’t reverse this on my credit card but I will try, I am truly sad by why this is happening

Jolene Williams

Too late. I ordered a sweater through PayPal and the money went to them right away. Not possible to get money back through PayPal. I assumed that this was a scam after not hearing from them. There are several other sites offering the same reason why they are closing. Every site has the sweater I thought I ordered. Usually I am so careful and they did a darn good job of creating the website. The other thing that convinced was the ability to pay through PayPal and they had that option. I will now go to your real site and have a good look around.

Susan Trautmanis

Too late. I ordered a sweater through PayPal and the money went to them right away. Not possible to get money back through PayPal. I assumed that this was a scam after not hearing from them. There are several other sites offering the same reason why they are closing. Every site has the sweater I thought I ordered. Usually I am so careful and they did a darn good job of creating the website. The other thing that convinced was the ability to pay through PayPal and they had that option. I will now go to your real site and have a good look around.

Susan Trautmanis

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